PMS

Product Detail

Hotel management system refers to a software or platform that can improve the efficiency of hotel management. It generally includes front desk reception, front desk cashier, room manager, sales POS, catering management, entertainment management, public relations sales, financial inquiry, telephone billing, system maintenance, manager inquiry, engineering maintenance and other functional modules.




System features




(1) Completely open resources: All system resources and functions are managed by users, and permissions are controlled to buttons. Different interfaces are assembled for different users, and different usage functions are assigned. If you are not sure, add permissions to buttons.




(2) The system highlights the information processing that has an impact on marketing, such as marketing, reservations, room sources, and room rates. The room rate code can be set by year, quarter, month, week, and day.




(3) Strengthen the integrity, durability, and operability of information centered on customer sources. A user information management system centered on customer files has been established.




(4) Use data penetration query technology to conduct multi-dimensional and multi-level queries on data. From summary data to detailed occurrence, they are closely linked and flexible and practical.




(5) Customer profile, role, commission, room rate plan, authorized discount, operation authority to button, information release to role... The system is both application-oriented and management-oriented.




(6) Hotel group management system, collects raw data from each member hotel, classifies, summarizes, analyzes and processes the collected data, forms data information required for management decision-making, and generates various analysis reports.




(7) The interface is beautiful and easy to operate.




(8) The system is stable, adaptable and flexible.




Architecture composition




There are two types of C/S and B/S architectures. The full name of B/S architecture is Browser/Server, which means browser/server structure.




Products with B/S architecture put the server on the Internet, and users use the system by browsing the web. All data of hotels that choose B/S architecture, including guest room booking information and hotel financial data, will be saved through Internet servers.




If the server is attacked, the data is at risk of being stolen. Just like the hotel management system used by the hotel in the "room booking information leakage" incident, it is a product with B/S architecture.




C/S architecture is Client/Server (client/server) structure. The hotel installs the server locally, and other machines connect to the server in the form of installing the client to achieve data synchronization. The hotel management software with C/S architecture is more complete and rich in functions, data security is more guaranteed, and the response speed is faster.




Front desk system




Guest room front office topology diagram




Marketing, guest files, room rate plans, reservations, reception, front desk guest accounts, guest room center, night audit, report center, general manager query, message center, backstage AR account (AR account is used to record the accounts receivable management of travel agencies, contract households and other customers.), function allocation, role authorization.




Optional system




Telephone management system:




Function: real-time telephone reception and entry, call list classification statistics, telephone reverse control, automatic telephone opening/closing.




Restaurant management system:




Function: reservation, table opening, ordering and cashiering, kitchen printing, wireless ordering, WeChat ordering, tablet ordering, report center, welcoming, system settings, inventory purchase and sales, sales ranking, cost accounting.




Entertainment Management System:




Catering Department Topology




Functions: reservation, table opening, ordering and cashiering, technician management, clock room management, business statistics, wine management, venue settings.




Bath Management System:




Functions: opening cards, ordering, cashiering, statistical query, member management, technician commission, sales ranking, project settings.




Bar Management System:




Functions: reception, ordering, cashiering, IC card management, wine purchase and sales, system settings.




Engineering Management System:




Functions: equipment ledger, equipment maintenance, engineering repair, engineering order acceptance, online maintenance, real-time sales, workload statistics.




Member Management System:




Functions: management of member accounts, member accounts, member consumption, etc. and a series of member reports.




Inventory Management System:




Functions: warehousing, outbound, detailed account, general ledger, inventory, warehouse management, query statistics, reports.




Personnel and salary management:




Functions: employee information, rewards and punishments, training and education, salary payment, query statistics, and reports.




Room card management system




Functions: room card registration, room card opening, card cancellation, report loss, etc.




System advantages




Improve efficiency




1. Fast and simple operation: the interface is intuitive, the operation is simple and clear, and it only takes three minutes to open a room quickly;




2. Night audit function: the report generated by the system's night audit is fully functional, providing decision-making data for the management, and completely ending the history of manual reports;




3. Powerful classification statistics: the system can be classified according to various conditions, so that the sales department and management can know the check-in status of repeat customers and agreement units at any time.




4. Consumption ranking; the single check-in ranking and the total guest check-in ranking show the check-in status of repeat customers. According to the specific situation, guests can be given certain discounts, or membership cards and discount cards can be given to encourage guests to consume;




5. Detailed room status information: up to 8 There are various room statuses, and each has a corresponding icon, providing detailed and clear room information for relevant departments;




Improve efficiency




1. Room booking control: The perfect individual and group booking function can prevent the situation where there are rooms that cannot be rented out or the full room is rebooked, and can provide accurate and latest room usage and booking information at any time, thereby improving the room occupancy rate;




2. Automatic statistics of operating income: The income summary table enables the hotel management to clearly know the changes in customer sources and income structure in each period, and adjust the operating methods and strategies in time;




3. Telephone control: Automatic telephone billing And telephone switch control, can put an end to the running and missing of phone bills, and can prevent waiters from making private calls;




Strengthen management




1. Authorization control: strictly control the room rate, different room rates must have different discount authorizations, and room rate discount authorizations; and can be monitored and checked in the form of reports;




2. Cashier entry management: cashier entry can only be offset in red, and the current record cannot be modified, which is in line with financial practices;




3. Management of computer permissions: all functions have strict permission control to ensure that all types of data are not viewed and operated by people who have no right to inquire.